JCADA operates a free and confidential helpline during business hours, where callers can receive information, support, and safety planning. Callers can be either victims or survivors of power-based violence seeking support for themselves, witnesses to power-based violence, or individuals concerned about someone in their lives who may be experiencing power-based violence.

In extremely limited circumstances, JCADA can offer in person crisis counseling for a period not to exceed one hour. This service does not guarantee continued individual counseling at JCADA.

JCADA’s helpline can be reached at 1-877-88-JCADA(52232) Mondays through Thursdays between 9am and 5pm, and on Fridays from 9am to 3pm

For immediate assistance outside of JCADA’s regular business hours, please contact:

  • the National Domestic Violence Hotline at 1-800-799-7233,
  • the National Sexual Assault Hotline at 1-800-656-4673,
  • the National Teen Dating Abuse Helpline at 1-866-331-9474, or,
  • if you are in a life-threatening situation, please call 911.